Learning through games: Facilitating meaning-making in online exchanges

Over 60 years of scholarship have been dedicated to describing meaning-making processes through which organisational learning occurs. Recently, researchers considered the creation shared prolonged and co-located interactions situated in context a community. The spread hybrid working has had an adverse impact on several these processes, disrupting knowledge-sharing ecosystems overall. In this article, we explore ways facilitating against such disruption. To maximise efficiency verbal communication, introduce Basil Bernstein’s socio-linguistic approach as emergence consolidation codes. We trial LEGO ® SERIOUS PLAY method means codes five online workshops with manufacturing businesses. find that can be facilitated use method. also code is much more spontaneous process, observe final reflection stage workshops. Our study offers insights into process exchanges implications for organisations seeking manage or fully remote workforces, well wider field learning.